Privacy Policy
Last Updated: May 11, 2026
At fleeting glow, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.
1. Information We Collect
Personal Information You Provide
When you request a consultation or use our services, we may collect:
- Name and contact information (email address, postal address)
- Financial information (superannuation details, income, assets)
- Age and retirement planning information
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser information
- Pages visited and time spent on our site
- Referring website or source
- Cookie data (see our Cookies Policy for details)
2. How We Use Your Information
We use your personal information to:
- Provide retirement planning and financial advisory services
- Respond to your inquiries and consultation requests
- Communicate with you about your retirement plan
- Improve our website and services
- Comply with legal obligations
- Send you information about our services (with your consent)
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
- With your explicit consent
- With service providers who assist us in operating our business (e.g., IT support, legal professionals)
- To comply with legal obligations or respond to lawful requests
- To protect our rights, property, or safety, or that of others
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
6. Your Rights
Under Australian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal obligations)
- Opt out of marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. For detailed information, please review our Cookies Policy.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]
Address: Level 12, 380 St Kilda Road, Melbourne VIC 3004, Australia